How French welfare services are creating ‘robo-debt’

March 17, 2021

Incident involving a French welfare office utilizing software to miscalculate benefit debts, causing incorrect notifications such as a woman being informed she owed €542. Highlights the importance of trustworthy AI and safe and secure practices in governance. For those interested in shaping responsible AI governance and contributing to harm prevention efforts through HISPI Project Cerebellum TAIM (Govern), visit JOIN US.

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MAP 3.2 — similarity 0.706, rank 1. TAIM detail and related incidents →
MEASURE 2.6 — similarity 0.695, rank 2. TAIM detail and related incidents →
GOVERN 1.2 — similarity 0.681, rank 3. TAIM detail and related incidents →

Alleged deployer: french-welfare-offices
Alleged developer: unknown
Alleged harmed parties: lucie-inland

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/100

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.