Inappropriate Gmail Smart Reply Suggestions

November 3, 2015

Google's Gmail Smart Reply tool was found suggesting the response 'I love you' in situations where it was considered inappropriate. This incident underscores the need for safe and secure AI practices, particularly in governance. By joining HISPI Project Cerebellum, you can help establish guardrails for such incidents, contributing to the creation of a trustworthy and responsible AI environment.

For those interested in shaping AI governance, consider getting involved with HISPI Project Cerebellum TAIM, where this incident can be mapped, measured, and managed for harm prevention purposes. JOIN US

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MEASURE 2.6 — similarity 0.647, rank 1. TAIM detail and related incidents →
MAP 1.6 — similarity 0.628, rank 2. TAIM detail and related incidents →
MANAGE 4.1 — similarity 0.627, rank 3. TAIM detail and related incidents →

Alleged deployer: google
Alleged developer: google
Alleged harmed parties: gmail-users

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/17

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.