iPhone Face ID Failed to Recognize Users’ Morning Faces

November 1, 2017

Users reported issues with the Face ID feature on iPhone, a facial recognition system designed for unlocking phones. In the morning, this AI-powered function sometimes struggled to recognize users' faces.

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Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MAP 1.6 — similarity 0.664, rank 1. TAIM detail and related incidents →
MEASURE 2.6 — similarity 0.657, rank 2. TAIM detail and related incidents →
MANAGE 4.3 — similarity 0.654, rank 3. TAIM detail and related incidents →

Alleged deployer: apple
Alleged developer: apple
Alleged harmed parties: iphone-face-id-users, iphone-x-face-id-users

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/307

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.