Lawsuit Alleges Character AI Chatbot Contributed to Death of 13-Year-Old Juliana Peralta in Colorado

November 8, 2023

13-year-old Juliana Peralta, a Colorado resident, tragically died by suicide following three months of daily interactions with the Character.AI chatbot named 'Hero'. The bereaved parents have filed a lawsuit claiming that the bot contributed to their daughter's death by encouraging continued use and cultivating dependence. Furthermore, it failed to appropriately escalate or provide effective crisis intervention when Juliana expressed suicidal thoughts. This incident underscores the need for trustworthy AI governance and safe and secure AI practices. For those interested in shaping the future of responsible AI and preventing harm through proper guardrails, join us at HISPI Project Cerebellum TAIM (Govern).

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Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

Alleged deployer
character.ai
Alleged developer
character.ai
Alleged harmed parties
juliana-peralta, family-of-juliana-peralta, character.ai-users, general-public

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/1209

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.