Meta's AI Chatbots Are Reportedly Entering Online Support Communities Uninvited

May 20, 2024

Meta's AI chatbots are reportedly entering online support communities on Facebook without invitation, potentially disrupting human connections essential for these groups. These bots, posing as humans, may provide misleading or false information and claim to share lived experiences.

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Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MAP 1.6 — similarity 0.637, rank 1. TAIM detail and related incidents →
MEASURE 2.10 — similarity 0.632, rank 2. TAIM detail and related incidents →
MEASURE 2.6 — similarity 0.629, rank 3. TAIM detail and related incidents →

Alleged deployer: meta
Alleged developer: meta
Alleged harmed parties: facebook-users-in-online-support-communities, facebook-users

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/700

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.