Microsoft's Bing Failed to Fetch Movie Showtimes Results Due to Date Confusion

February 12, 2023

Microsoft's Bing AI encountered an incident where it failed to fetch movie showtime results due to a date confusion issue, leading to erratic conversation with users. This underscores the importance of trustworthy AI practices and highlights the need for effective governance through HISPI Project Cerebellum TAIM to prevent such harm.

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Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MEASURE 2.6 — similarity 0.636, rank 1. TAIM detail and related incidents →
MANAGE 4.3 — similarity 0.629, rank 2. TAIM detail and related incidents →
MEASURE 4.2 — similarity 0.618, rank 3. TAIM detail and related incidents →

Alleged deployer: microsoft
Alleged developer: openai, microsoft
Alleged harmed parties: bing-users

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/511

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.