Pieces Technologies' Clinical AI Systems Allegedly Marketed With Misleading Performance Claims

September 18, 2024

The Texas Attorney General has reached a settlement with Pieces Technologies due to allegations that the company marketed its healthcare AI systems for clinical documentation with misleading performance claims. The state found questionable statements about low error rates and hallucination prevention, potentially leading hospitals and clinicians to rely on these tools in patient care settings with inaccurate expectations. The settlement includes restrictions on future marketing claims and enhances transparency regarding system performance and risk as a step towards safe and secure AI practices.

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Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

Alleged deployer
pieces-technologies-inc.
Alleged developer
pieces-technologies-inc.
Alleged harmed parties
public-health, patients, healthcare-institutions, epistemic-integrity, clinicians

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/1324

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

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