Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards

May 28, 2026

Montefiore Hospital in New York allegedly replaced 12 utilization-review nurses with AI-powered software despite contractual safeguards protecting nursing jobs. The hospital disputes this claim, saying the changes were part of a nonclinical paperwork program. We need your help to uncover more information about this incident and how it relates to HISPI Project Cerebellum TAIM. Contributors—JOIN US—to learn more.

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MAP 4.2 — similarity 0.696, rank 1. TAIM detail and related incidents →
GOVERN 1.7 — similarity 0.694, rank 2. TAIM detail and related incidents →
MANAGE 2.4 — similarity 0.689, rank 3. TAIM detail and related incidents →

Alleged deployer: montefiore-medical-center, montefiore-health-system, hospitals, healthcare-employers
Alleged developer: healthcare-administrative-ai-developers, ai-powered-utilization-review-software-developers
Alleged harmed parties: workers-displaced-by-automation, registered-nurses, montefiore-utilization-review-nurses, marilyn-shuler, healthcare-workers

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Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/1593

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.