Robot in Chinese Shopping Mall Fell off the Escalator, Knocking down Passengers

December 25, 2020

A shopping guide robot from Fuzhou Zhongfang Marlboro Mall reportedly malfunctioned, causing it to fall off an escalator and knock down passengers. This incident underscores the need for proper governance and safety measures in AI deployment.

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Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MEASURE 2.6 — similarity 0.727, rank 1. TAIM detail and related incidents →
MANAGE 4.3 — similarity 0.680, rank 2. TAIM detail and related incidents →
MAP 4.1 — similarity 0.670, rank 3. TAIM detail and related incidents →

Alleged deployer: fuzhou-zhongfang-marlboro-mall
Alleged developer: unknown
Alleged harmed parties: fuzhou-zhongfang-marlboro-mall-goers

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/134

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.