SoftBank's Humanoid Robot, Pepper, Reportedly Frequently Made Errors, Prompting Dismissal

July 13, 2021

SoftBank's humanoid robot, Pepper, has reportedly encountered various mechanical issues such as frequent errors, unexpected downtime, inability to recognize familiar individuals, and breakdowns during practice sessions. These incidents underscore the importance of trustworthy AI governance, particularly in the realm of Project Cerebellum's AI incident database for harm prevention.

For those interested in shaping the future of responsible AI practices, we invite you to join HISPI Project Cerebellum TAIM and contribute to our efforts in Govern, Map, Measure, or Manage such incidents.

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MANAGE 4.3 — similarity 0.716, rank 1. TAIM detail and related incidents →
MEASURE 2.6 — similarity 0.707, rank 2. TAIM detail and related incidents →
MAP 3.2 — similarity 0.676, rank 3. TAIM detail and related incidents →

Alleged deployer: softbank
Alleged developer: aldebaran, softbank-robotics
Alleged harmed parties: softbank

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/152

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.