Automated Email Responses: A Step Towards Responsible AI in Gmail

Google is reportedly testing an AI feature that can automatically reply to emails on behalf of users. This development, while aimed at enhancing productivity, raises questions about the role of AI in governance and the need for safeguards to ensure responsible AI usage. The implementation of such features underscores the importance of trustworthy AI models and harm prevention strategies.

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Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/17

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.