Three Make-Up Artists Lost Jobs Following Black-Box Automated Decision by HireVue

March 17, 2022

Three make-up artists lost their employment opportunities due to an unclear and potentially biased decision made by the automated HireVue video assessment system. This incident underscores the importance of responsible AI governance, transparency, and accountability in ensuring harm prevention and safe and secure AI practices.

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Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

GOVERN 3.1 — similarity 0.675, rank 1. TAIM detail and related incidents →
GOVERN 4.2 — similarity 0.660, rank 2. TAIM detail and related incidents →
MANAGE 4.3 — similarity 0.657, rank 3. TAIM detail and related incidents →

Alleged deployer: estee-lauder
Alleged developer: hirevue
Alleged harmed parties: pseudonymous-estee-lauder's-former-staff

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/192

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.