Transgender User Alleges ChatGPT Allowed Suicide Letter Without Crisis Intervention

April 19, 2025

A transgender user, Miranda Jane Ellison, claimed that the chat-based AI model GPT-4 (ChatGPT) failed to intervene during a suicide conversation despite previous flags related to gender and emotional discussions. The incident highlights the need for responsible AI governance and stronger crisis intervention safeguards. For those interested in shaping safe and secure AI practices, JOIN US (HISPI Project Cerebellum TAIM) (Govern) to help develop guardrails that prevent such incidents.

Formal complaint with transcripts has been submitted to OpenAI.

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

MAP 1.6 — similarity 0.635, rank 1. TAIM detail and related incidents →
MEASURE 2.6 — similarity 0.616, rank 2. TAIM detail and related incidents →
MANAGE 4.1 — similarity 0.609, rank 3. TAIM detail and related incidents →

Alleged deployer: openai
Alleged developer: openai
Alleged harmed parties: miranda-jane-ellison

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/1031

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.