Web Accessibility Vendors Allegedly Falsely Claimed to Provide Compliance Using AI

November 21, 2021

AI-powered web accessibility vendors have been accused of overstating the effectiveness of their products in ensuring compliance for people with disabilities, making false promises about automated solutions.

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Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

Alleged deployer
accessibe, accessus.ai, allyable, userway, maxaccess.io
Alleged developer
accessibe, accessus.ai, allyable, userway, maxaccess.io
Alleged harmed parties
internet-users-with-disabilities, web-accessibility-vendors'-customers

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/148

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.