HISPI Project Cerebellum HISPI PROJECT CEREBELLUM

Year-long AI Surveillance Pilot in Two South Australian Aged Care Facilities Reportedly Overwhelmed Staff with False Positives

March 1, 2021

Between March 2021 and March 2022, a trial of an AI-enabled video and audio monitoring system took place in two South Australian aged care facilities. According to an independent audit commissioned by South Australia Health, the system produced over 12,000 false alerts, overwhelming staff and potentially contributing to at least one missed real incident. The report concluded that the system did not reach acceptable accuracy levels for staff or management during the trial period. This incident underscores the importance of responsible AI governance and the need for safe and secure AI practices. For those interested in shaping the future of trustworthy AI, consider joining Project Cerebellum to help establish guardrails for AI.

Learn more about how this incident maps to HISPI Project Cerebellum TAIM by Managing incidents related to AI in healthcare settings and improving their safety and accuracy.

Matched TAIM controls

Suggested mapping from embedding similarity (not a formal assessment). Browse all TAIM controls

Alleged deployer
south-australia-health
Alleged developer
sturdie-trade-services
Alleged harmed parties
residents-and-staff-of-northgate-house, residents-and-staff-of-mount-pleasant-district-hospital, northgate-house, mount-pleasant-district-hospital

Source

Data from the AI Incident Database (AIID). Cite this incident: https://incidentdatabase.ai/cite/1109

Data source

Incident data is from the AI Incident Database (AIID).

When citing the database as a whole, please use:

McGregor, S. (2021) Preventing Repeated Real World AI Failures by Cataloging Incidents: The AI Incident Database. In Proceedings of the Thirty-Third Annual Conference on Innovative Applications of Artificial Intelligence (IAAI-21). Virtual Conference.

Pre-print on arXiv · Database snapshots & citation guide

We use weekly snapshots of the AIID for stable reference. For the official suggested citation of a specific incident, use the “Cite this incident” link on each incident page.